KYC Policy
Last updated: 2026-10-03
When checks happen
Crownpokies may request identity documents before higher limits, larger withdrawals or when risk signals appear. Completing KYC early usually shortens later cash-out waits.
Documents
Typical checks cover proof of identity, proof of address and proof that payment methods belong to you. Requirements can vary for players in Australia. Send clear, uncropped images and make sure names match the account profile.
Outcome
Incomplete or mismatched documents can delay payouts until verification is finished. Approved profiles unlock the cashier paths tied to your verified details. Failed or expired IDs must be replaced before a new review starts.
Contact
KYC status questions: [email protected] — include your account ID and the document types you already uploaded.